Digital Transformation and Firm-Level Economic Performance: The Mediating Role of Business Intelligence Integration in Healthcare
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Hala Mansour ALAYED College of Business, Department of Business Administration, Amman Arab University, Jordan
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Fawwaz Tawfiq AWAMLEH College of Business, Department of Business Administration, Amman Arab University, Jordan
This study analyzes the impact of digital transformation on firm-level economic performance and how business intelligence integration affects it in Jordan's healthcare industry. It is crucial to investigate this matter since modern organizations in the healthcare industry are adopting various digital technologies, which makes it necessary to find out their economic impact. Descriptive and analytical approaches to research have been used in this study, and a questionnaire survey of 389 managers and technical staff members from private hospitals and healthcare companies in Jordan has been conducted. To analyze relationships between the study variables, a structural equation modeling approach based on SmartPLS 4 has been utilized. According to the results obtained during the study, digital transformation has a statistically significant positive effect on firm-level economic performance. Furthermore, it was found that BI integration has a positive influence on economic performance and significantly mediates digital transformation impacts.
Overall, these results indicate that investments in digital technologies and integration of business intelligence systems can enhance economic performance through improved productivity, effective use of resources, and efficiency of operations. Therefore, this study adds to the field of healthcare economics and digital transformation, contributing to the understanding of digital economic impacts created in conjunction with business intelligence integration.
Copyright© 2026 The Author(s). This article is distributed under the terms of the license CC-BY 4.0., which permits any further distribution in any medium, provided the original work is properly cited.
Article’s History: Received 5th of April, 2026; Revised 19th of May, 2026; Accepted 2nd of June, 2026; Available online: 30th of June, 2026. Published as research article in the Volume XXI, Summer, Issue 3(93), June, 2026.
Alayed, H. M., & Awamleh, F. T. (2026). Digital Transformation and Firm-Level Economic Performance: The Mediating Role of Business Intelligence Integration in Healthcare. Journal of Applied, Economic Sciences, Volume XXI, Summer, Issue 3(93), 935-950. https://doi.org/10.57017/jaes.v21.3(93).13
Acknowledgments/Funding: The authors gratefully acknowledge the financial support provided by Amman Arab University, Jordan, and appreciate the cooperation of the participating healthcare organizations in this study.
Conflict of Interest Statement: The authors declare that they have no conflict of interest.
Data Availability Statement: The data that support the findings of this study are available from the corresponding author upon reasonable request.
Ethical Approval Statement: This study was conducted in accordance with applicable ethical standards. Informed consent was obtained from all participants before their inclusion in the study. Participation was voluntary, and all responses were treated confidentially and anonymously.
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